Privacy Statement

1. What does our Privacy Policy cover?

  • This Privacy Policy covers the website accessible from www.guitarhub.co.uk ("our site").

  • Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, merchant websites and third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


2. What information do we gather?

  • We may collect and process the personal data that you:

  • Volunteer on forms you submit to us (including but not limited to registration, subscription order, survey, and competition forms), and in emails you send to us;

  • Submit when you report a problem with our site or contact us we may keep a copy of that correspondence; and

  • Leave as a result of your visits to our site (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise) and the resources that you access.

  • The personal data we collect (as described above) is used to:

  • Allow us to develop our sites in a way that will enhance the online experience of the greatest number of users.

  • Ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

    We collect and use the data contained in log files. The information in the log files include your IP (internet protocal) address, your ISP (internet service provider, such as AOL), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.

3. Do we disclose users' personal data to third parties?

  • We will ensure that your personal data will not be disclosed except insofar as you have consented to such disclosure or we are required to do so by law.

  • We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or

  • If www.guitarhub.co.uk or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. 

4. Can I access the personal data you are holding about me?

  • By sending an email or by contacting us by any of the other means available by clicking the "contact us" link in on the site, you may request that we confirm whether or not we are holding personal data about you which will be provided free of charge. You may also request a copy of any such data which we do hold, in which case a £10 fee is payable for dealing with this request (as permitted under the Data Protection Act 1998).

  • Upon receipt of such a request from you, we will endeavour to meet your request within 40 days of our receiving all that information which we require in order to deal with the request. Insofar as the law permits, however, we reserve the right to refuse to provide you with information. In the event of our refusing to provide you with information we will provide you with the reasons behind the refusal.

  • All information that we provide to you as a result of a request will be provided free of charge.

5. Can I request that any data that you are holding about me is amended?

  • You may request that we amend any personal data that we are holding about you which is factually inaccurate, free of charge.

  • If you have agreed to the disclosure of personal information and to receiving marketing and promotional information, but no longer wish to do so, then please contact us.


6. Changes to our Policy

  • Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

7. Contact

  • If you have any questions, comments or requests regarding this privacy policy please contact us at contact@guitarhub.co.uk.